AI Center

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AI Center is available only with desktop HERE Enterprise Browser. It is not available with HERE Zero.

HERE AI Center connects to your organization's artificial intelligence (AI) model for a seamless in-browser experience. It extracts the content you are currently viewing and sends it, along with your prompt, as context to your AI model. AI Center then receives your AI model's response and returns it to you.

Most enterprise AI solutions require multiple back-end integrations (for example, email or customer relationship management (CRM) systems) to provide additional context. AI Center makes authorized browser content from multiple systems available to your large language model (LLM) through a single integration. Your active content is securely available to your AI model, so you can, for example, prompt "tell me more about this client" while viewing multiple tabs with information related to a given client, such as an email thread, a CRM record, and a proposal draft.

AI Center is visible only if it has been configured for your organization.

The landscape of AI is constantly evolving. The AI models and providers in the following list are fully supported in HERE Enterprise Browser. If your organization wishes to enable access to a model or use a provider not in this list, contact HERE to discuss options.

Provider	Models
Anthropic	Claude 4 Sonnet
AWS (Bedrock)	Claude 4 Sonnet
Google	Gemini 2.0
Microsoft Azure	GPT-5.0, GPT-4.1
OpenAI	GPT-5.0, GPT-4.1

AI Center modes

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Content is what is shown on your active browser tab or supertab. Context is what extracted content becomes when attached to your prompt.

Use AI Center in general mode or context mode. General mode allows you to prompt your organization’s AI model, irrespective of the active content on your tab or supertab. Context mode enables you to apply your prompt to the active tab or supertab in your browser. Use AI Center to prompt for content summarization, analysis, and new content generation.

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If needed, use the icons underneath the response to copy, retry, shorten, or elaborate on the initial response. You can use these options only once per conversation.

Keep your AI Center conversation open while you browse between tabs and supertabs, or start a new conversation. Switching between tabs does not clear a window's conversation. Also, switching between general and context modes does not clear a window's conversation. You must explicitly clear a window's conversation and start a new chat by clicking New Chat.

Access AI Center

1. Click the AI Center ✦ icon at the top right of your browser window. AI Center's panel opens to the right.

2. If you are a new user to AI Center, you might need to acknowledge the AI Usage Agreement. To continue, click Agree and Continue.

3. If more than one AI model is configured for your organization, you can select which AI model to use. Responses in the chat sessions appear under a heading that corresponds to the model that generated them. You can switch to another model during a chat session while preserving the chat history.

General mode

1. When you open the panel, you are placed in general mode by default. Click one of the pre-set general prompts supplied at the top of the panel (Tell me, Explain, Describe), or type your own prompt. In this mode, your prompt is sent without contextual information and your organization’s AI model responds based on the data it has available.

2. When you close the panel, and then again open the panel, your prompt and reply are still there.

3. To clear the current AI conversation, click New Chat at the top right of the panel; this applies to general and context modes.

Context mode

1. To supply a contextual prompt to AI Center, click Context at the bottom of the panel. You see Context change color to indicate that you are now in context mode.

2. Click one of the prompts supplied at the top of the panel, or type your own prompt.

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   The content displayed in your active tab or supertab must be explicitly enabled for AI participation by your admin. Content that is not explicitly enabled is excluded from your prompt. If no content in your tab or supertab is enabled, Context is grayed out and unavailable for selection.

3. Type your prompt and click the action button to submit.