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HERE Enterprise Browser is similar in many ways to web browser software you are accustomed to for general-purpose web browsing. However, it offers unique features that make it ideally suited for work-related tasks.

A lightweight subset of these features is available in HERE Zero, a zero-installation web application that you can run in a general-purpose web browser.

• Supertabs: Arrange tabs in rows and columns so that all the information you want to view is shown at the same time. You can save a group of tabs as a supertab, and provide it to other users if you have the appropriate role. See Supertabs. Administrators can designate supertabs as Featured Content. Featured content appears prominently on new tabs.

• Collections: At a higher level of organization than supertabs, collections are groups that can include apps, supertabs, or windows. When you open a collection, all of the items in it open at the same time. However, the items are independent once opened and you can rearrange or close them as needed; these changes do not affect the definition of the collection. Collections are often used to group items related to a complex task or workflow.

• Bookmarks: As in typical web browsers, you can save, edit, and delete bookmarks for web content you use often and organize them in folders. You can also save bookmarks for supertabs. You can save bookmarks into the Favorites folder; these bookmarks appear on the “new tab” page. You can also access bookmarks and the Favorites folder from Dock. When you add contents to the Favorites folder, shortcuts for them display on Dock.

• Link Behavior: Links behave similarly to links in the Chrome browser.

  • shift + click on a link opens a new supertab in a new window in the background.
  • ctrl + click (MS Windows), cmd + click (macOS), or mousewheel click on a link:
    • If the link is within a view that is part of a layout, the link opens a new tab.
    • If the link is a supertab, the link opens a new supertab in the same window.

• Keyboard shortcuts: The keyboard shortcuts you use in Chrome and Microsoft Edge work in HERE. You can open, close, switch, navigate, bookmark, and print tabs from the keyboard, and save a supertab with Control+S (MS Windows) or Command+S (macOS). See Keyboard shortcuts.

• Downloads: As in typical web browsers, you can see a download start and follow its progress, open the file or its folder when it finishes, and find files you downloaded earlier, including in earlier sessions. Downloads must be turned on by HERE for your organization. See Downloads.

• Signals: Signals are linkages among apps for workflows or sharing data. For workflow signals, you can select from available apps to handle an operation. For data signals, enabled apps in the same supertab are automatically linked to share data, or you can link apps across supertabs or windows.

  For example, within two supertabs, you can color code multiple apps so that their data is linked, as shown by the same color code. If you change the value for a data item in one app, the linked apps with the same color code also update.

  Workflow signals link apps for operations on data. For example, you can select a contact in a directory app and use a workflow signal to see what other applications and functionality are available, such as start a chat with that person in a chat app, make a phone call using one of several phone applications, or look up the user in the corporate CRM portal.

  See Signals for details.

• Notifications: Apps can send notifications that provide richer content and action options than notifications from a web browser or operating system. See Notifications for more about how notifications work.

• Content access control: Administrators add websites, web apps, and desktop apps, and can define which users are allowed to access them. You can search for and open the content you have access to. Admins can choose to add a website or app to the Featured Content that's displayed on new tabs and when a search has no results.

  If you don't have access to an app or website in HERE, you see a screen indicating that the URL is blocked. This screen can also appear if an admin removes your access to an item that you currently have open.

• Content protection: Administrators can restrict users' ability to move data out of HERE. Depending on the protections set for the internet domain of the web app or website, users might be unable to do the following (See Content protection for details):

  • Take a screenshot or share the window in a screen-sharing application.
  • Print the web content.
  • Copy the content; pasting the content might be allowed only for specified domains or not at all.
  • Drag and drop the content to another application.

• Deep Search: The familiar address bar of general-purpose web browsers has become a powerful search interface for all the web and desktop apps you need to get your work done, with previews, actionable results, and more. You can Deep search within integrated apps, for example, searching contacts in Microsoft 365. You can also use Deep Search from the Dock. If your organization allows it, the address bar also searches the web when what you type is not a URL. See Web search.

• AI Center: AI Center enables integration with your organization's enterprise artificial intelligence (AI) model or models. With AI Center, your organization can securely integrate generative AI into the user's workflow. By providing the full context of the user's current tasks, HERE supercharges enterprise AI solutions, ensuring more accurate and relevant answers. See AI Center.

• Dock: Dock gives you a single point of access to favorites, contents, bookmarks, notifications, and deep search. It streamlines your workflows and enhances your overall user experience. See Dock.

• Snap: Snap together both HERE browser windows and desktop application windows (for example, Microsoft Excel). Snapped windows are moved and minimized as a single unit. They are also restored as they were when HERE is restarted. See Snap.

Change the interface language

English is the default language for the HERE Enterprise Browser interface. If your administrator has made other languages available, you can switch to one of them:

1. Open the browser menu.

2. Select Language, then select the language you want. The current language has a checkmark.

The interface changes to the new language right away, without a restart. HERE Enterprise Browser remembers your choice, so you don't have to select it again the next time you start it. If your administrator later stops offering that language, the interface returns to English.

Some text might still appear in English:

• Any text that hasn't been translated into your language.
• Dock and the Notification Center.
• Websites and web apps that you open in tabs.

Closing windows and quitting

HERE Enterprise Browser keeps running when you close the last browser window, so you can get back to work without waiting for the browser to start up again. After you close the last window:

• Your session stays active, the same as if a window were still open.
• If your organization uses them, Dock and the Notification Center remain available.
• On Microsoft Windows, the HERE Enterprise Browser icon stays in the system tray. See System tray icon (Microsoft Windows).

If you use a shared workstation, your organization might instead log you out when you close the last window.

Reopen a browser window

To open a browser window again, start HERE Enterprise Browser the way you usually do:

• A desktop shortcut or other application launcher
• The Start menu (Microsoft Windows)
• Spotlight Search (macOS)
• The macOS Dock
• A fin: or fins: link that doesn't point to specific content

HERE reuses the instance that is already running instead of starting a new one, and opens windows the same way it does at startup:

1. Opens your default collection, if one is set.
2. Opens any standalone apps that are set to start automatically.
3. Opens a new window with a single new tab.

If you open a fin: or fins: link that points to specific content, the content opens in a new tab in the browser window you used most recently. If no browser window is open, the content opens in a new window.

You can also open content and search directly from Dock, even when no browser window is open. See Dock.

On Microsoft Windows, you can also open a new window from the system tray icon.

System tray icon (Microsoft Windows)

On Microsoft Windows, HERE Enterprise Browser shows an icon in the system tray whenever it's running, even if no browser windows are open. The icon is your platform's icon, the same one shown in the browser menu, and hovering over it shows your platform's name. The icon is available whether or not your organization uses Dock and the Notification Center.

• Click the icon to open a new browser window.
• Right-click the icon to open a menu with the following options:
  • New Window: Opens a new browser window.
  • Quit: Quits HERE Enterprise Browser, the same as Quit in the browser menu.

When HERE Enterprise Browser quits, the icon is removed from the system tray.

Quit HERE Enterprise Browser

To quit completely, do one of the following:

• Select Quit from the browser menu.
• Select Quit Platform from the Dock Control.
• On Microsoft Windows, right-click the system tray icon and select Quit. This is the easiest way to quit if no browser windows are open and your organization doesn't use Dock.

All browser windows, Dock, and the notification center close, and HERE Enterprise Browser stops running.

If your organization logs you out automatically, both quitting and closing the last browser window log you out. See Shared workstations.

Shared workstations

If you share a workstation with other users, for example across shifts, your organization might set HERE Enterprise Browser to log you out automatically when you finish. In that case:

• When you close the last browser window or log out, your session ends and the login screen appears, ready for the next user. HERE Enterprise Browser keeps running, so the next user doesn't have to wait for it to start up.
• When you quit, your session ends and HERE Enterprise Browser stops running. The next user sees the login screen when they start it again.

Either way, all apps running in HERE Enterprise Browser log you out, and none of your data, credentials, or app state is carried over to the next user. This behavior is set by your administrator; you can't change it.