Content

Content refers to websites, web applications, supertabs, collections, and agents that users can access through the HERE platform. You can customize the configuration of content items and specify which users or groups can access each item.

In HERE 8 or earlier versions, content is organized by type of content, with the Content page for apps, and separate pages for supertabs, collections, and agents.

Starting in HERE 9, all content items are shown in a single view and can be displayed in a card grid as well as a list, and can be filtered by type, status, or group.

If your organization publishes or subscribes to content stores you see more items in the Admin Console; it contains at least one content store for your organization and might contain additional internal or external stores.

The view that shows all content items defined by your organization is called the "All Content" view; if your organization does not use content stores, this is the only content view.

Add a content item in HERE 9 or later

You can add apps, agents, and collections in the Admin Console. Supertabs are created by users with appropriate permissions in HERE Enterprise Browser and appear in Admin Console; you can modify their metadata and access to them but not create them.

1. Click Create.

2. Select the type of content.

3. Configure the content item as needed for apps, agents, or collections.

4. When you are finished, do one of the following:

   • To save the content item without publishing it to users, click Save.

   • To publish the content item so that users can access it, click Publish.

Edit a content item

You can edit content items only for items in your organization's "All Content" view, not for items in content stores. For items in content stores, you can change user access to them and activate or deactivate them for your users, but you cannot otherwise modify them.

1. In the "All Content" view for your organization, use the search bar to find the content by its name or ID. You can also scroll through the list of content items to locate the one you want to modify.

2. Click Edit. The same view that was used to create the item appears; for supertabs, a Supertab view appears.

3. Update the desired settings.

4. When you are finished, do one of the following:

   • To prevent users from accessing the content item, click Unpublish.

   • To publish your changes to the content item, click Publish.

Manage user access

1. Find the content item that you want to manage access to.
2. Click Manage Access in the item's card or row. The Manage Access dialog opens.
3. Use the search field to filter users and groups by name.
4. In the All listbox, select the checkbox next to the ID of any users or groups you want to have access to the app. Selected users and groups are listed in the Selected listbox.
5. When you have selected exactly the users and groups you want to access this app, click Apply.

Delete a content item

If a content item is no longer needed or is outdated, you can permanently remove it from the platform.

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Deleting a content item is irreversible. After a content item is deleted, it is no longer accessible to users, and all associated settings, permissions, and redirects are also removed. If you need to restore it later, you must recreate it.

1. In the "All Content" view for your organization, use the filters or search bar to find the content item. You can also scroll through the list of content items to locate the one you want to modify.

2. Click the Action ⋮ menu on the right end of the item's row.

3. Select Delete. A confirmation dialog opens.

4. If you are sure you want to delete the content item, click Delete. Otherwise, click Cancel to avoid deleting the content item. If you confirm, the content item is permanently removed from the system. A success message indicates that the content item has been deleted.

Activate or unpublish

Activating or publishing a content item makes it accessible to users based on the permissions and access settings configured for that content. Only published content can be accessed by users in the HERE platform.

Content items that are published appear in the table of the Content page with Active in the Status column. Items that are not published appear with Inactive for the Status. You can publish or activate any content item with Inactive Status.

1. In the "All Content" view for your organization, use the filters and search bar to find the content. You can also scroll through the list of content items to locate the one you want to modify.

2. Click the Action ⋮ menu on the right end of the item's row.

3. Select Activate. The Edit Content view opens.

4. Make any necessary changes to the settings. Ensure that you’ve configured access settings correctly before publishing the content. Only users and groups listed in the Access section will be able to view and interact with the published content.

5. Click Publish App. The content item is published and is made available to the users and groups that have been granted access. The Status column for the content item changes to Active.

Deactivate or unpublish a content item

Deactivating or unpublishing a content item removes it from active use, meaning that users and groups with access permissions are not able to view or interact with it. The content remains in the HERE Admin Console for future reactivation or further edits, but is inaccessible to users until it is republished.

All configurations, access settings, and custom labels for the content item remain intact after unpublishing. You can reactivate the content at any time without losing these settings.

Deactivating content might disrupt workflows for users who rely on it.

You can deactivate any content item that has Active Status.

1. In the "All Content" view for your organization, use the filters and search bar to find the content. You can also scroll through the list of content items to locate the one you want to modify.

2. Click the Action ⋮ menu on the right end of the item's row.

3. You can simply deactivate the item, or you can edit it and then deactivate it.

   1. Select Deactivate. A confirmation dialog appears.

   2. If you are sure you want to deactivate the content item, click Deactivate. Otherwise, click Cancel to avoid deactivating the content. After you confirm, the content item's Status changes to Inactive.

   Alternatively, if you want to edit the item:

   1. On the Action ⋮ menu, select Edit.

   2. Make any necessary changes to the settings.

   3. Click Unpublish. This button saves your changes and also deactivates the content item. There is no confirmation dialog in this case.