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Integrations

Integrations provide access to, and data from, third-party software systems. The following systems are supported for integrations:

  • Microsoft 365

Integrations are managed on the Integrations page, which is the fifth item in the left-side navigation pane.

Edit an integration​

Usually, there is no need to modify an integration after it is initially set up. However, you might need to change it if your organization modifies its configuration of the third-party system.

  1. Find the integration you want to modify, and click its Edit button. The Edit Integration pane opens. The fields in this pane vary depending on the third-party system of the integration.

  2. For Microsoft 365, modify the following values. These values are provided by your Microsoft Entra ID administrator, from the Microsoft Entra admin center application.

    • Application (client) ID

    • Directory (tenant) ID

  3. Click Save Changes.

Activate an integration​

  • Find the inactive integration you want to activate, and click its Activate button.

Deactivate an integration​

Deactivating an integration might disrupt workflows for users who rely on it. As a best practice, ensure that users are informed of the deactivation ahead of time, especially if the integration is critical to daily operations.

  • Find the active integration you want to deactivate, and click its Deactivate button.

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